How To Fix /FTI/SERV_TECH_ERROR032 - Could not find primary filename in customer solution


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /FTI/SERV_TECH_ERROR -

  • Message number: 032

  • Message text: Could not find primary filename in customer solution

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /FTI/SERV_TECH_ERROR032 - Could not find primary filename in customer solution ?

    The SAP error message /FTI/SERV_TECH_ERROR032 indicates that the system could not find the primary filename in the customer solution. This error typically arises in the context of SAP's Financial Transaction Infrastructure (FTI) or related modules where file handling is involved.

    Cause:

    1. Missing Configuration: The primary filename may not be configured correctly in the system settings or in the specific customer solution.
    2. File Not Uploaded: The required file may not have been uploaded or may have been deleted.
    3. Incorrect Path: The path to the file may be incorrect, leading the system to be unable to locate it.
    4. Authorization Issues: The user may not have the necessary permissions to access the file or the directory where it is stored.
    5. System Errors: There could be underlying system issues or bugs that are preventing the file from being found.

    Solution:

    1. Check Configuration: Verify the configuration settings for the customer solution to ensure that the primary filename is correctly specified.
    2. File Upload: Ensure that the required file is uploaded to the system. If it is missing, re-upload the file.
    3. Verify Path: Check the file path specified in the configuration to ensure it is correct and accessible.
    4. Permissions: Ensure that the user has the necessary permissions to access the file and the directory.
    5. System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
    6. Consult Documentation: Refer to SAP documentation or notes related to the specific module or functionality you are working with for any additional troubleshooting steps.
    7. Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a bug or a more complex issue.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches.
    • Community Forums: Look for discussions in SAP community forums or other user groups where similar issues may have been addressed.
    • System Version: Ensure that your SAP system is up to date with the latest patches and updates, as this can sometimes resolve unexpected errors.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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