How To Fix /FTI/SERV_TECH_ERROR014 - An error occurred using the BC-API

SAP Error Message - Details

• Message type: E = Error

• Message class: /FTI/SERV_TECH_ERROR -

• Message number: 014

• Message text: An error occurred using the BC-API

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /FTI/SERV_TECH_ERROR014 - An error occurred using the BC-API ?

  The SAP error message /FTI/SERV_TECH_ERROR014 An error occurred using the BC-API typically indicates that there is an issue with the Business Connector (BC) API when trying to perform a specific operation in SAP. This error can arise from various underlying causes, and troubleshooting it may require a systematic approach.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration of the Business Connector or the related services can lead to this error.
  Network Problems: Connectivity issues between the SAP system and the external systems or services that the BC-API is trying to communicate with.
  Authorization Issues: The user or service account may not have the necessary permissions to execute the operation.
  Service Availability: The external service or API that the BC-API is trying to access may be down or unavailable.
  Data Issues: Invalid or unexpected data being sent to the BC-API can also trigger this error.
  Version Compatibility: Incompatibility between the versions of the SAP system and the external services or APIs.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the Business Connector and ensure that all parameters are set correctly.
  Network Connectivity: Verify that there are no network issues preventing communication between SAP and the external services. Use tools like ping or traceroute to check connectivity.
  Review Authorizations: Ensure that the user or service account has the necessary authorizations to access the BC-API and perform the required operations.
  Service Status: Check the status of the external service or API to ensure it is operational. If it is down, you may need to wait until it is restored.
  Validate Data: Ensure that the data being sent to the BC-API is valid and conforms to the expected format. Check for any special characters or unexpected values.
  Check Logs: Review the SAP application logs and the logs of the Business Connector for any additional error messages or warnings that could provide more context.
  Update Components: If there are known compatibility issues, consider updating the SAP system or the external services to compatible versions.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the Business Connector and the specific API you are using for any known issues or configuration guidelines.
  Community Forums: Engage with the SAP Community or other forums where similar issues may have been discussed, as other users may have encountered and resolved the same error.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken to troubleshoot it.