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Message type: E = Error
Message class: /FTI/SERV_BUSN_ERROR -
Message number: 064
Message text: Tax Jurisdicton code calculation API failed.no change allowed.Contact SAP
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/FTI/SERV_BUSN_ERROR064
- Tax Jurisdicton code calculation API failed.no change allowed.Contact SAP ?The SAP error message
/FTI/SERV_BUSN_ERROR064
indicates that there is an issue with the Tax Jurisdiction code calculation API. This error typically arises in the context of tax determination processes, particularly when the system is unable to calculate or retrieve the appropriate tax jurisdiction code for a transaction.Possible Causes:
- Configuration Issues: There may be incorrect or incomplete configuration in the tax settings, such as missing tax jurisdiction codes or incorrect mapping of tax codes to jurisdictions.
- Data Issues: The master data (e.g., customer or vendor master records) may not have the necessary tax information or may contain incorrect data.
- API Issues: There could be a problem with the API itself, such as it being down or not properly integrated with the SAP system.
- Authorization Issues: The user may not have the necessary permissions to access the tax calculation functionality.
- System Updates or Changes: Recent updates or changes to the system may have affected the tax calculation logic or configuration.
Solutions:
- Check Configuration: Review the tax configuration settings in the SAP system. Ensure that all necessary tax jurisdiction codes are defined and correctly mapped.
- Validate Master Data: Check the relevant master data for customers, vendors, and materials to ensure that all required tax information is present and accurate.
- Test the API: If you have access to the API logs, check for any errors or issues that may indicate why the API is failing. You may need to work with your technical team to troubleshoot this.
- User Permissions: Verify that the user encountering the error has the appropriate authorizations to perform tax calculations.
- Contact SAP Support: If the issue persists after checking the above points, it may be necessary to contact SAP support for further assistance. Provide them with the error message and any relevant details about the context in which it occurred.
Related Information:
By following these steps, you should be able to identify the root cause of the error and implement a solution. If the problem is complex, involving SAP support may be the best course of action.
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