How To Fix /FTI/INTERNAL_ERROR063 - Scope doesn't match Customer Solution &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /FTI/INTERNAL_ERROR -

  • Message number: 063

  • Message text: Scope doesn't match Customer Solution &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /FTI/INTERNAL_ERROR063 - Scope doesn't match Customer Solution &1 ?

    The SAP error message /FTI/INTERNAL_ERROR063 Scope doesn't match Customer Solution &1 typically indicates a mismatch between the scope of a specific configuration or solution and the customer solution that is being referenced. This error is often encountered in the context of SAP's Flexible Transport Infrastructure (FTI) or similar configuration scenarios.

    Cause:

    1. Scope Mismatch: The error suggests that the scope defined in the configuration does not align with the customer solution that is being used. This could happen if:

      • The solution has been modified or updated, and the scope has not been adjusted accordingly.
      • There are inconsistencies in the transport requests or configurations that are being applied.
    2. Configuration Issues: There may be issues with the way the customer solution is set up in the system, leading to discrepancies in the expected scope.

    3. Versioning Issues: If there are different versions of the solution or if the solution has been transported between systems, it may lead to scope mismatches.

    Solution:

    1. Check Configuration: Review the configuration settings for the customer solution. Ensure that the scope defined in the configuration matches the expected scope for the customer solution.

    2. Update Scope: If there have been changes to the customer solution, update the scope in the configuration to reflect these changes.

    3. Transport Requests: Verify that all relevant transport requests have been correctly imported and that there are no missing components that could lead to a mismatch.

    4. Consistency Check: Perform a consistency check on the solution and its associated configurations to identify any discrepancies.

    5. Consult Documentation: Refer to SAP documentation or notes related to the specific version of the solution you are using. There may be specific guidelines or patches available that address this issue.

    6. SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide insights or patches that can resolve the error.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
    • System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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