How To Fix /FTI/INTERNAL_ERROR038 - Error occurred in data persistency layer.

SAP Error Message - Details

• Message type: E = Error

• Message class: /FTI/INTERNAL_ERROR -

• Message number: 038

• Message text: Error occurred in data persistency layer.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /FTI/INTERNAL_ERROR038 - Error occurred in data persistency layer. ?

  The SAP error message /FTI/INTERNAL_ERROR038 indicating that "Error occurred in data persistency layer" typically relates to issues within the data persistence layer of the SAP system, particularly in the context of SAP's Financial Transaction Infrastructure (FTI) or similar modules. This error can arise due to various reasons, including data inconsistencies, database issues, or problems with the application logic.
  Possible Causes:
  
  Database Issues: Corruption or inconsistencies in the database tables related to the FTI module.
  Data Inconsistencies: Issues with the data being processed, such as missing or invalid entries.
  Configuration Errors: Incorrect configuration settings in the FTI module or related components.
  System Resource Limitations: Insufficient memory or processing power leading to failures in data processing.
  Software Bugs: Potential bugs in the SAP software that may cause unexpected behavior.
  
  Solutions:
  
  Check Database Integrity: Use transaction codes like DB02 or DBACOCKPIT to check for database inconsistencies and perform necessary repairs.
  Review Application Logs: Use transaction SLG1 to check application logs for more detailed error messages that can provide insights into the root cause.
  Data Validation: Validate the data being processed to ensure there are no missing or invalid entries. This may involve checking the relevant tables and entries.
  Configuration Review: Review the configuration settings for the FTI module to ensure they are set up correctly.
  System Resources: Monitor system resources (CPU, memory, etc.) to ensure that the system is not under heavy load or running out of resources.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. Applying patches or updates may resolve known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), DB02 (Database Performance), and SE80 (Object Navigator) for debugging.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for the FTI module to understand its architecture and data flow, which may help in troubleshooting.
  
  By following these steps, you should be able to diagnose and potentially resolve the /FTI/INTERNAL_ERROR038 error in your SAP system.