How To Fix /FTI/INTERNAL_ERROR032 - Error occurred in reference data layer.

SAP Error Message - Details

• Message type: E = Error

• Message class: /FTI/INTERNAL_ERROR -

• Message number: 032

• Message text: Error occurred in reference data layer.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /FTI/INTERNAL_ERROR032 - Error occurred in reference data layer. ?

  The SAP error message /FTI/INTERNAL_ERROR032 indicating "Error occurred in reference data layer" typically relates to issues within the SAP Fiori or SAP S/4HANA environment, particularly in the context of the Fiori applications that rely on reference data.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies or corruption in the reference data that the application is trying to access.
  Configuration Issues: Incorrect configuration settings in the Fiori application or the underlying data model can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access certain reference data.
  System Bugs: There could be bugs in the specific version of the software you are using, which may have been addressed in later patches or updates.
  Network Issues: Temporary network issues or connectivity problems between the application and the database can also trigger this error.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like SE11 or SE16 to check the relevant tables for inconsistencies.
  Run consistency checks or data validation reports if available.
  
  
  
  Review Configuration:
  
  Verify the configuration settings in the Fiori Launchpad and the backend system.
  Ensure that all necessary services are activated in the SAP Gateway.
  
  
  
  Authorization Check:
  
  Ensure that the user has the appropriate roles and authorizations to access the required reference data.
  Use transaction SU53 to analyze authorization failures.
  
  
  
  System Updates:
  
  Check for any available patches or updates for your SAP system that may address known issues related to this error.
  Apply the latest support packages or notes from SAP.
  
  
  
  Check Logs:
  
  Review the application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages that can provide additional context.
  Look for any related error messages that may give clues about the underlying issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs and steps to reproduce the issue.
  
  
  
  Related Information:
  
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error.
  Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  Documentation: Review the official SAP documentation for Fiori and S/4HANA for any guidelines on troubleshooting reference data issues.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the /FTI/INTERNAL_ERROR032 error in your SAP environment.