How To Fix /FTI/EXT_SRV_MAINT021 - Data not saved.Service & already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: /FTI/EXT_SRV_MAINT -

• Message number: 021

• Message text: Data not saved.Service & already exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /FTI/EXT_SRV_MAINT021 - Data not saved.Service & already exists ?

  The SAP error message /FTI/EXT_SRV_MAINT021 Data not saved. Service & already exists typically occurs in the context of managing external services in SAP, particularly when trying to create or maintain a service that already exists in the system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  
  Duplicate Entry: The error indicates that you are trying to create or save a service that already exists in the system. This could happen if:
  
  You are attempting to create a new service with the same identifier or name as an existing one.
  There is a misunderstanding about the existing services, leading to an attempt to duplicate.
  
  
  
  Data Integrity Checks: SAP performs checks to ensure data integrity, and if it finds that the service you are trying to create already exists, it will prevent the action to avoid duplicates.
  
  
  Solution:
  
  
  Check Existing Services:
  
  Before creating a new service, check the list of existing services to confirm whether the service you are trying to create already exists. You can do this by navigating to the relevant transaction or using the search functionality.
  
  
  
  Modify Existing Service:
  
  If the service already exists and you need to make changes, consider modifying the existing service instead of creating a new one. This can often be done through the same maintenance transaction.
  
  
  
  Use a Different Identifier:
  
  If you need to create a new service and the existing one is not relevant, ensure that you are using a unique identifier or name that does not conflict with existing entries.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to external service maintenance to understand the requirements and constraints for creating services.
  
  
  
  Check Authorization:
  
  Ensure that you have the necessary authorizations to create or modify services in the system. Lack of proper authorization can sometimes lead to misleading error messages.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes for managing external services, such as /FTI/EXT_SRV_MAINT or others specific to your SAP environment.
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently releases notes that address known issues or provide additional guidance.
  Support: If the issue persists and you cannot resolve it, consider reaching out to your SAP support team or consulting with SAP Community forums for additional assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.