How To Fix /FTI/EXT_SRV_MAINT015 - Action Cancelled


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /FTI/EXT_SRV_MAINT -

  • Message number: 015

  • Message text: Action Cancelled

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /FTI/EXT_SRV_MAINT015 - Action Cancelled ?

    The SAP error message /FTI/EXT_SRV_MAINT015 Action Cancelled typically occurs in the context of the SAP Fiori or SAP S/4HANA environments, particularly when dealing with external service maintenance or integration scenarios. This error message indicates that an action you attempted to perform has been canceled, which can be due to various reasons.

    Possible Causes:

    1. User Authorization Issues: The user may not have the necessary permissions to perform the action.
    2. Data Validation Errors: The data being processed may not meet the required validation criteria, leading to the cancellation of the action.
    3. System Configuration Issues: There may be misconfigurations in the system settings or in the integration with external services.
    4. Network or Connectivity Problems: If the action involves communication with an external service, network issues could lead to a cancellation.
    5. Business Logic Constraints: Certain business rules or logic may prevent the action from being completed.

    Solutions:

    1. Check User Permissions: Ensure that the user has the appropriate roles and authorizations to perform the action. You may need to consult with your SAP security team.
    2. Review Input Data: Validate the data being submitted for the action. Ensure that all required fields are filled out correctly and that the data adheres to any specified formats or constraints.
    3. Examine System Configuration: Review the configuration settings related to the external service or the specific transaction you are trying to execute. Ensure that all necessary settings are correctly configured.
    4. Network Diagnostics: If the action involves external services, check the network connectivity and ensure that the external service is reachable from the SAP system.
    5. Consult Logs and Traces: Check the application logs (transaction SLG1) or system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the cancellation.
    6. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the context in which it occurred.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide guidance on similar issues.
    • Documentation: Review the official SAP documentation for the specific module or functionality you are working with to understand any prerequisites or constraints.
    • Community Forums: Engage with the SAP Community or other forums where SAP professionals discuss similar issues. You may find others who have encountered and resolved the same error.

    By following these steps, you should be able to diagnose and resolve the /FTI/EXT_SRV_MAINT015 Action Cancelled error in your SAP environment.

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