How To Fix /FTI/CUST_ACCESS017 - Data preparation phase is finished, generation phase is starting


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /FTI/CUST_ACCESS -

  • Message number: 017

  • Message text: Data preparation phase is finished, generation phase is starting

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /FTI/CUST_ACCESS017 - Data preparation phase is finished, generation phase is starting ?

    The SAP error message /FTI/CUST_ACCESS017 Data preparation phase is finished, generation phase is starting is typically related to the SAP Forecasting and Replenishment (F&R) module. This message indicates that the data preparation phase of a forecasting or planning process has been completed, and the system is transitioning to the generation phase. It is not necessarily an error but rather an informational message indicating the progress of the process.

    Cause:

    1. Process Transition: The message is generated when the system successfully completes the data preparation phase and is moving on to the next phase (generation). This is a normal part of the process flow in SAP F&R.
    2. Configuration Issues: If the process does not proceed as expected after this message, it could indicate configuration issues or data inconsistencies that need to be addressed.
    3. Performance Issues: If the generation phase takes too long or fails to start, it may be due to performance issues, such as insufficient system resources or data volume.

    Solution:

    1. Monitor Process: If you see this message, monitor the system to ensure that the generation phase starts as expected. If it does not, check for any subsequent error messages.
    2. Check Logs: Review the application logs and system logs for any errors or warnings that may provide more context on what happens after this message.
    3. Configuration Review: Ensure that the configuration settings for the F&R module are correct. This includes checking the settings for the planning books, data sources, and any custom logic that may be in place.
    4. Performance Tuning: If the generation phase is taking too long, consider performance tuning. This may involve optimizing database queries, increasing system resources, or adjusting the data volume being processed.
    5. Consult Documentation: Refer to SAP documentation or notes related to the F&R module for any specific guidance on handling issues related to the data preparation and generation phases.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to the F&R module that may address specific problems.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar messages and what solutions they found effective.
    • System Performance Monitoring: Use SAP tools to monitor system performance and resource usage during the execution of the F&R processes.

    If the process does not continue as expected after this message, further investigation into the specific context of your SAP environment may be necessary.

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