How To Fix /FTI/CUST_ACCESS006 - Could not retrieve metadata for BCO with ID '&1'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /FTI/CUST_ACCESS -

  • Message number: 006

  • Message text: Could not retrieve metadata for BCO with ID '&1'

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /FTI/CUST_ACCESS006 - Could not retrieve metadata for BCO with ID '&1' ?

    The SAP error message /FTI/CUST_ACCESS006 Could not retrieve metadata for BCO with ID '&1' typically indicates that the system is unable to access or retrieve metadata for a Business Configuration Object (BCO) identified by the specified ID. This can occur in various scenarios, particularly when working with SAP Fiori or SAP S/4HANA applications.

    Possible Causes:

    1. Missing or Incomplete Configuration: The BCO with the specified ID may not be properly configured or may be missing from the system.
    2. Authorization Issues: The user may not have the necessary authorizations to access the metadata for the specified BCO.
    3. System or Transport Issues: If the BCO was recently transported from another system, there may have been issues during the transport process that resulted in missing metadata.
    4. Database Issues: There could be issues with the database that prevent the retrieval of metadata.
    5. Incorrect BCO ID: The ID specified in the error message may be incorrect or malformed.

    Solutions:

    1. Check BCO Configuration:

      • Verify that the BCO with the specified ID exists in the system and is properly configured.
      • Use transaction codes like SICF or SE80 to check the configuration of the BCO.
    2. Review Authorizations:

      • Ensure that the user encountering the error has the necessary authorizations to access the BCO. This can be checked using transaction SU53 to analyze authorization issues.
    3. Transport Check:

      • If the BCO was recently transported, check the transport logs for any errors or issues that may have occurred during the transport process.
      • Ensure that all necessary objects related to the BCO were included in the transport.
    4. Database Consistency:

      • Check the database for any inconsistencies or issues that may be affecting the retrieval of metadata. This may involve running database consistency checks or consulting with your database administrator.
    5. Correct BCO ID:

      • Double-check the BCO ID being used in the error message to ensure it is correct. If it is incorrect, use the correct ID to access the metadata.
    6. System Logs:

      • Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Documentation: Refer to the official SAP documentation for Business Configuration Objects and metadata retrieval processes for more detailed information.
    • Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.

    If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.

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