How To Fix /FTI/CUST_ACCESS002 - Test mode is active


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /FTI/CUST_ACCESS -

  • Message number: 002

  • Message text: Test mode is active

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /FTI/CUST_ACCESS002 - Test mode is active ?

    The SAP error message /FTI/CUST_ACCESS002 Test mode is active typically indicates that the system is currently in test mode for a specific function or transaction. This can occur in various SAP modules, particularly in the context of Financial Transaction Interfaces (FTI) or similar functionalities.

    Cause:

    1. Test Mode Activation: The system is configured to run in test mode, which is often used for development, testing, or training purposes. In this mode, certain functionalities may be restricted or behave differently compared to the production mode.
    2. Configuration Settings: The settings in the configuration may have been set to test mode either intentionally or accidentally.
    3. User Permissions: The user may not have the necessary permissions to execute the transaction in production mode.

    Solution:

    1. Switch to Production Mode: If you are in a test environment and need to perform actions in production, you will need to switch the system to production mode. This usually involves changing the configuration settings in the relevant transaction or through the system settings.
    2. Check Configuration: Review the configuration settings for the specific module or transaction to ensure that it is set to production mode. This may involve accessing the relevant customizing transaction (e.g., SPRO) and navigating to the appropriate settings.
    3. User Authorization: Ensure that the user has the necessary authorizations to execute the transaction in production mode. This may require adjustments to user roles or permissions.
    4. Consult Documentation: Refer to the SAP documentation or help resources for specific instructions on how to change the mode or resolve the issue.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or updates that may resolve the issue.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in changing the mode or checking configurations (e.g., SE80 for Object Navigator, SPRO for configuration).
    • Testing Environment: If you are in a testing environment, ensure that you are aware of the implications of switching to production mode, as it may affect other users or processes.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical team for further assistance.

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