How To Fix FTBU450 - In company code &1, dunning recipient &2 is not converted by customer &3

SAP Error Message - Details

• Message type: E = Error

• Message class: FTBU - Conversion: Treasury partner CBP messages

• Message number: 450

• Message text: In company code &1, dunning recipient &2 is not converted by customer &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTBU450 - In company code &1, dunning recipient &2 is not converted by customer &3 ?

  The SAP error message FTBU450 indicates that there is an issue with the dunning recipient not being converted properly for a specific customer in a given company code. This error typically arises during the dunning process, which is used to manage overdue receivables.
  Cause:
  The error can occur due to several reasons:
  
  Missing or Incorrect Configuration: The dunning recipient may not be properly configured in the system for the specified customer or company code.
  Data Inconsistencies: There may be inconsistencies in the master data of the customer, such as missing addresses or incorrect dunning settings.
  Dunning Procedure Settings: The dunning procedure assigned to the customer may not be set up correctly, leading to issues in identifying the correct dunning recipient.
  Customer Master Data: The customer master data may not have the necessary information for dunning, such as a valid dunning recipient.
  
  Solution:
  To resolve the FTBU450 error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code FD03 for display).
  Verify that the dunning recipient is correctly assigned and that all necessary fields are filled out.
  
  
  
  Review Dunning Configuration:
  
  Check the dunning configuration in the system (transaction code OBD2 for dunning procedures).
  Ensure that the dunning procedure assigned to the customer is correctly set up and that the dunning recipient is defined.
  
  
  
  Validate Dunning Recipient:
  
  Ensure that the dunning recipient is valid and exists in the system. You can check this in the customer master data or related tables.
  
  
  
  Run Dunning Program:
  
  After making any necessary changes, try running the dunning program again (transaction code F150).
  
  
  
  Consult Documentation:
  
  If the issue persists, consult SAP documentation or support for further troubleshooting steps specific to your version of SAP.
  
  
  
  Related Information:
  
  Dunning Process: Understand the dunning process in SAP, which involves sending reminders to customers for overdue payments.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD03 (Display Customer), F150 (Dunning), and OBD2 (Dunning Procedure).
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  
  If the problem continues after following these steps, it may be beneficial to involve your SAP support team or consult with an SAP expert for a deeper analysis.