How To Fix FTBU445 - In company code &1, the different payer &2 is not converted by cust. &3

SAP Error Message - Details

• Message type: E = Error

• Message class: FTBU - Conversion: Treasury partner CBP messages

• Message number: 445

• Message text: In company code &1, the different payer &2 is not converted by cust. &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTBU445 - In company code &1, the different payer &2 is not converted by cust. &3 ?

  The SAP error message FTBU445 indicates that there is an issue with the conversion of a payer in the context of a company code. Specifically, it suggests that the payer associated with a customer is not being converted as expected during a data migration or conversion process.
  Cause:
  
  Missing Mapping: The payer (customer) specified in the error message may not have a corresponding entry in the mapping table used for the conversion process.
  Data Inconsistency: There may be inconsistencies in the data, such as the payer not being defined in the target system or not being properly linked to the customer.
  Configuration Issues: The configuration settings for the conversion process may not be set up correctly, leading to the inability to convert the payer.
  Authorization Issues: The user executing the conversion may not have the necessary authorizations to access or convert the payer data.
  
  Solution:
  
  Check Mapping Tables: Verify that the mapping for the payer (customer) exists in the relevant mapping tables. Ensure that the payer is correctly defined and linked to the customer in the target system.
  Data Validation: Review the data for the payer and customer to ensure that all necessary information is present and correctly formatted. Look for any discrepancies that may prevent conversion.
  Configuration Review: Check the configuration settings related to the conversion process. Ensure that all necessary parameters are set correctly and that the conversion program is configured to handle the payer data.
  Authorization Check: Ensure that the user executing the conversion has the necessary authorizations to access and convert the payer data.
  Consult Documentation: Refer to SAP documentation or notes related to the specific conversion process you are using. There may be specific instructions or known issues that can help resolve the error.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SE16 or SE11 to check the relevant tables for customer and payer data.
  SAP Notes: Search for SAP Notes related to FTBU445 for any specific fixes or recommendations provided by SAP.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the FTBU445 error and implement a solution to resolve it.