How To Fix FTBP667 - Action canceled by user


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FTBP - Business Partner: Message Class for Application FSBP

  • Message number: 667

  • Message text: Action canceled by user

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FTBP667 - Action canceled by user ?

    The SAP error message FTBP667, which states "Action canceled by user," typically occurs in the context of a user-initiated action that has been interrupted or canceled. This can happen in various scenarios, such as during the execution of a transaction, report, or process where the user decides to stop the operation.

    Causes:

    1. User Intervention: The most common cause is that the user manually canceled the action, either by clicking a cancel button or closing the dialog.
    2. Timeouts: If a process takes too long, the user might cancel it out of frustration or due to a misunderstanding of the process duration.
    3. System Performance: Slow system performance or unresponsive screens can lead users to believe that the action is stuck, prompting them to cancel.
    4. Dialog Box Interruption: If a dialog box appears and the user does not respond in time, the action may be canceled automatically.

    Solutions:

    1. Check User Actions: Ensure that the user did not inadvertently cancel the action. If it was unintentional, they can try to re-initiate the process.
    2. System Performance: Investigate system performance issues. If the system is slow, consider optimizing the database or checking for any background jobs that may be consuming resources.
    3. Increase Timeout Settings: If applicable, consider increasing the timeout settings for long-running processes to prevent premature cancellations.
    4. User Training: Provide training to users on how to properly execute transactions and what to expect during processing times to reduce unnecessary cancellations.
    5. Error Logs: Check the SAP error logs for any additional information that might provide context around the cancellation.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Transaction Codes: Familiarize yourself with the transaction codes related to the process you are working on, as this can help in troubleshooting.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.

    If the issue persists after trying the above solutions, it may be beneficial to contact your SAP support team for further assistance.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant