How To Fix FT328 - First create dunning procedure for company code &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FT - FI Table Maintenance Error Messages

  • Message number: 328

  • Message text: First create dunning procedure for company code &

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FT328 - First create dunning procedure for company code & ?

    The SAP error message FT328 indicates that a dunning procedure has not been created for the specified company code. Dunning procedures are essential in accounts receivable to manage overdue invoices and to automate the process of sending reminders to customers.

    Cause:

    The error occurs when you attempt to execute a dunning run or related function without having defined a dunning procedure for the specified company code. This can happen if:

    • The dunning procedure has not been set up in the system.
    • The dunning procedure is not assigned to the company code.
    • There may be a configuration issue or oversight during the setup process.

    Solution:

    To resolve this error, you need to create and assign a dunning procedure to the relevant company code. Here are the steps to do this:

    1. Access the Dunning Procedure Configuration:

      • Go to the SAP Easy Access screen.
      • Navigate to the following path:
        SPRO -> SAP Reference IMG -> Financial Accounting -> Accounts Receivable and Accounts Payable -> Business Transactions -> Dunning -> Dunning Procedure -> Define Dunning Procedure
    2. Create a Dunning Procedure:

      • If a dunning procedure does not exist, you can create a new one by clicking on "New Entries."
      • Fill in the required fields, such as the dunning procedure name, description, and other relevant settings.
    3. Assign the Dunning Procedure to the Company Code:

      • After creating the dunning procedure, you need to assign it to the company code.
      • Navigate to:
        SPRO -> SAP Reference IMG -> Financial Accounting -> Accounts Receivable and Accounts Payable -> Business Transactions -> Dunning -> Dunning Procedure -> Assign Dunning Procedure to Company Code
      • Here, you can assign the created dunning procedure to the relevant company code.
    4. Check Dunning Procedure Settings:

      • Ensure that all necessary settings for the dunning procedure are correctly configured, including dunning levels, dunning texts, and any other parameters.
    5. Test the Configuration:

      • After setting up the dunning procedure, perform a test dunning run to ensure that the configuration works as expected.

    Related Information:

    • Dunning Levels: Each dunning procedure can have multiple levels, which define how many reminders will be sent and the intervals between them.
    • Dunning Texts: You can customize the texts that will be sent to customers at each dunning level.
    • Dunning Areas: If your organization has multiple dunning areas, ensure that the correct dunning area is assigned to the company code.
    • Transaction Codes: Common transaction codes related to dunning include:
      • F150: Dunning Run
      • F151: Display Dunning Proposal
      • F152: Change Dunning Proposal

    By following these steps, you should be able to resolve the FT328 error and successfully set up the dunning procedure for your company code.

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