How To Fix FSSC_UI_COMP_DIS_MSG008 - The selected dispute case &1 has no customer information

SAP Error Message - Details

• Message type: E = Error

• Message class: FSSC_UI_COMP_DIS_MSG - Message class for dispute case

• Message number: 008

• Message text: The selected dispute case &1 has no customer information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSSC_UI_COMP_DIS_MSG008 - The selected dispute case &1 has no customer information ?

  The SAP error message FSSC_UI_COMP_DIS_MSG008 indicates that the selected dispute case does not have any associated customer information. This can occur in the context of SAP's Financial Supply Chain Management (FSCM) module, particularly when dealing with dispute management.
  Cause:
  
  Missing Customer Data: The dispute case may not have been properly linked to a customer record in the system.
  Data Entry Errors: There may have been an error during the data entry process, leading to incomplete or missing customer information.
  Configuration Issues: The system may not be configured correctly to associate dispute cases with customer records.
  Data Migration Issues: If data was migrated from another system, there may have been issues that resulted in missing customer information.
  
  Solution:
  
  Check Customer Information: Verify that the customer information is correctly entered and associated with the dispute case. You can do this by navigating to the dispute case in the system and checking the related customer details.
  Update Dispute Case: If the customer information is missing, you may need to update the dispute case to include the relevant customer details. This can typically be done through the dispute management interface.
  Review Configuration: Ensure that the system is configured correctly to link dispute cases with customer records. This may involve checking settings in the FSCM module.
  Data Validation: If the issue arose from data migration, perform a data validation check to ensure that all necessary customer information is present and correctly linked.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing dispute cases and customer information.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for dispute management, such as FSCM_DISPUTE or FSCM_DISPUTE_CASE.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  User Roles and Permissions: Ensure that the user has the necessary permissions to view and edit customer information related to dispute cases.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.