How To Fix FSSC_RDS114 - Inbox &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: FSSC_RDS - Financial Shared Service Center, RDS

• Message number: 114

• Message text: Inbox &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FSSC_RDS114 - Inbox &1 does not exist ?

  The SAP error message FSSC_RDS114: Inbox &1 does not exist typically occurs in the context of the SAP Financial Supply Chain Management (FSCM) module, particularly when dealing with the Credit Management or Collections Management functionalities. This error indicates that the system is unable to find the specified inbox, which is usually associated with workflow items or notifications.
  Causes:
  
  Incorrect Inbox Name: The inbox identifier provided in the transaction or program is incorrect or does not exist in the system.
  User Authorization Issues: The user may not have the necessary authorizations to access the specified inbox.
  Inbox Deletion: The inbox may have been deleted or is not configured properly in the system.
  System Configuration Issues: There may be issues with the configuration of the workflow or the inbox settings in the SAP system.
  Data Consistency Issues: There could be inconsistencies in the database that prevent the inbox from being recognized.
  
  Solutions:
  
  Verify Inbox Name: Check the inbox name provided in the transaction. Ensure that it is spelled correctly and exists in the system.
  Check User Authorizations: Ensure that the user has the necessary authorizations to access the inbox. This can be done by checking the user roles and authorizations in the SAP system.
  Review Inbox Configuration: If you have access to the configuration settings, review the settings for the inbox in the relevant transaction (e.g., customizing settings for FSCM).
  Check for Deletion: If the inbox was recently deleted, you may need to recreate it or restore it from a backup if possible.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection for Frequency) to monitor and manage workflow items.
  SAP Documentation: Review the official SAP documentation for FSCM and workflow management for more detailed information on inboxes and their configurations.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error message FSSC_RDS114 effectively.