How To Fix FSSC_RDS104 - Cannot find 'IC_AIC_AGENT' role, check the customizing settings

SAP Error Message - Details

• Message type: E = Error

• Message class: FSSC_RDS - Financial Shared Service Center, RDS

• Message number: 104

• Message text: Cannot find 'IC_AIC_AGENT' role, check the customizing settings

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSSC_RDS104 - Cannot find 'IC_AIC_AGENT' role, check the customizing settings ?

  The SAP error message FSSC_RDS104 indicates that the system cannot find the role 'IC_AIC_AGENT'. This typically occurs in the context of SAP applications that require specific roles to be assigned to users for accessing certain functionalities, particularly in the SAP Financial Services sector.
  Cause:
  
  Role Not Assigned: The role 'IC_AIC_AGENT' may not be assigned to the user who is trying to access the functionality.
  Role Not Created: The role may not have been created in the system.
  Customizing Settings: There may be issues with the customizing settings in the SAP system that prevent the role from being recognized.
  Authorization Issues: The user may not have the necessary authorizations to access the role or the related transactions.
  
  Solution:
  
  
  Check Role Assignment:
  
  Go to transaction PFCG (Role Maintenance) and check if the role 'IC_AIC_AGENT' exists.
  If it exists, ensure that it is assigned to the user who is encountering the error.
  
  
  
  Create Role:
  
  If the role does not exist, you may need to create it. This can be done in transaction PFCG. You will need to define the necessary authorizations and menu items for the role.
  
  
  
  Customizing Settings:
  
  Check the customizing settings related to the application or module you are working with. Ensure that all necessary configurations are in place.
  You may need to consult with your SAP Basis or Security team to ensure that the role is properly configured in the system.
  
  
  
  Authorization Check:
  
  Use transaction SU53 to check for authorization issues after the error occurs. This transaction will show you the last authorization check and can help identify missing authorizations.
  
  
  
  Transport Requests:
  
  If the role was recently created or modified, ensure that the changes have been transported to the relevant system (e.g., from development to production).
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to the specific application or module you are working with. There may be specific instructions or prerequisites for the role.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the role 'IC_AIC_AGENT'.
  User Roles and Authorizations: Familiarize yourself with the user roles and authorization concepts in SAP, as this will help in troubleshooting similar issues in the future.
  SAP Community: Consider reaching out to the SAP Community forums for additional insights or similar experiences from other users.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.