How To Fix FSSC_RDS098 - Manual service request creation activated in the ERP system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FSSC_RDS - Financial Shared Service Center, RDS

• Message number: 098

• Message text: Manual service request creation activated in the ERP system &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSSC_RDS098 - Manual service request creation activated in the ERP system &1 ?

  The SAP error message FSSC_RDS098 indicates that manual service request creation has been activated in the ERP system. This message typically arises in the context of SAP's Financial Supply Chain Management (FSCM) or related modules where service requests are managed.
  Cause:
  The error message is triggered when the system is configured to allow manual creation of service requests, but there may be a conflict with the current settings or processes that are expected to be automated or handled differently. This can occur due to:
  
  Configuration Settings: The system may have been configured to allow manual service requests, but certain parameters or prerequisites are not met.
  Process Flow Issues: The process flow may not align with the expected automated handling of service requests, leading to confusion in the system.
  User Permissions: The user attempting to create the service request may not have the necessary permissions or roles assigned.
  
  Solution:
  To resolve the error message FSSC_RDS098, consider the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings in the ERP system related to service request creation. Ensure that the settings align with your business processes and requirements.
  If manual service request creation is not intended, consider disabling this feature in the configuration.
  
  
  
  Review Process Flow:
  
  Analyze the process flow for service requests to ensure that it is correctly set up. Make sure that all necessary steps are in place and that there are no missing links in the workflow.
  
  
  
  User Permissions:
  
  Verify that the user has the appropriate roles and permissions to create service requests. If not, update the user roles accordingly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific module you are working with. There may be additional insights or updates that can help resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide more detailed guidance based on your specific system configuration and version.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates on known issues.
  Transaction Codes: Familiarize yourself with transaction codes related to service request management in your SAP system, such as FSCM or CRM transactions.
  User Training: Ensure that users are trained on the correct procedures for creating service requests, whether manually or through automated processes.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.