How To Fix FSSC_GENERIC028 - Search of FI document is not supported in 4.6C backend system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FSSC_GENERIC - FSSC Services

• Message number: 028

• Message text: Search of FI document is not supported in 4.6C backend system &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSSC_GENERIC028 - Search of FI document is not supported in 4.6C backend system &1 ?

  The SAP error message FSSC_GENERIC028 indicates that there is an issue with searching for Financial Accounting (FI) documents in a backend system that is running on version 4.6C. This version is quite old, and certain functionalities that are available in newer versions of SAP may not be supported in 4.6C.
  Cause:
  The error typically arises due to the following reasons:
  
  Version Limitations: The 4.6C version of SAP does not support certain functionalities related to document searches that are available in later versions.
  Configuration Issues: There may be configuration settings in the system that are not aligned with the requirements for document searching.
  Integration Issues: If you are using a newer front-end system (like SAP S/4HANA or SAP Fiori) that tries to access functionalities not supported by the older backend, this error can occur.
  
  Solution:
  To resolve this error, consider the following approaches:
  
  
  Upgrade the Backend System: If feasible, upgrading the backend system to a more recent version of SAP (like ECC 6.0 or S/4HANA) would provide access to enhanced functionalities, including improved document search capabilities.
  
  
  Check Configuration: Review the configuration settings in the backend system to ensure that they are set up correctly for document management and searching. This may involve checking transaction codes related to document management.
  
  
  Use Alternative Methods: If upgrading is not an option, consider using alternative methods to retrieve the required FI documents. This could involve using specific transaction codes or reports that are supported in 4.6C.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on how to work around it.
  
  
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They may provide specific guidance based on your system configuration and requirements.
  
  
  Related Information:
  
  SAP Version 4.6C: This version is part of the SAP R/3 system and is quite outdated. Many functionalities have been enhanced or changed in later versions.
  Document Management in SAP: Understanding how document management works in SAP can help in finding alternative solutions for document retrieval.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have faced similar issues.
  
  In summary, the best long-term solution is to consider upgrading the backend system, while short-term solutions may involve configuration checks or alternative retrieval methods.