How To Fix FSSC_GENERIC020 - Cannot call F4 for search help


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FSSC_GENERIC - FSSC Services

  • Message number: 020

  • Message text: Cannot call F4 for search help

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FSSC_GENERIC020 - Cannot call F4 for search help ?

    The SAP error message FSSC_GENERIC020: Cannot call F4 for search help typically occurs when there is an issue with the search help functionality in SAP. This error can arise in various scenarios, particularly when trying to use the F4 help (search help) feature in a field that is expected to provide a list of possible values.

    Causes:

    1. Missing Search Help: The field you are trying to use F4 help on may not have an associated search help defined in the system.
    2. Authorization Issues: The user may not have the necessary authorizations to access the search help.
    3. Field Configuration: The field may not be configured correctly in the underlying data model or screen.
    4. Technical Issues: There may be a technical issue with the SAP system, such as a missing or corrupted object.
    5. Custom Development: If there are custom developments or enhancements, they may interfere with the standard search help functionality.

    Solutions:

    1. Check Search Help Assignment:

      • Verify if the field has an associated search help. You can do this by checking the data element of the field in the ABAP Dictionary (transaction SE11).
      • If there is no search help assigned, you may need to create or assign one.
    2. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the search help. This can be checked in transaction SU53 or by consulting with your security team.
    3. Field Configuration:

      • Review the configuration of the field in the relevant transaction or program. Ensure that it is set up correctly to allow for F4 help.
    4. Technical Troubleshooting:

      • If the issue persists, check for any system logs or dumps (transaction ST22) that might provide more information about the error.
      • You may also want to check the transport logs if this issue started occurring after a recent transport.
    5. Custom Code Review:

      • If there are custom developments, review the code to ensure that it does not interfere with the standard F4 help functionality.
    6. SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide patches or updates.

    Related Information:

    • Transaction Codes: SE11 (Data Dictionary), SE80 (Object Navigator), SU53 (Authorization Check), ST22 (Dump Analysis).
    • SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support with detailed information about the error, including the transaction code, user ID, and any relevant logs.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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