How To Fix FSSC_GENERIC002 - No customer selected

SAP Error Message - Details

• Message type: E = Error

• Message class: FSSC_GENERIC - FSSC Services

• Message number: 002

• Message text: No customer selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSSC_GENERIC002 - No customer selected ?

  The SAP error message FSSC_GENERIC002: No customer selected typically occurs in the context of financial transactions or processes where a customer needs to be specified, but none has been selected or provided. This error can arise in various SAP modules, particularly in Financial Accounting (FI) or when dealing with customer-related transactions.
  Causes:
  
  Missing Customer Selection: The most common cause is that the user has not selected a customer in the transaction screen where it is required.
  Incorrect Configuration: There may be configuration issues in the system that prevent the selection of customers.
  User Authorization: The user may not have the necessary permissions to view or select customers.
  Data Entry Error: The user may have entered data incorrectly, leading to the system not recognizing any selected customer.
  Transaction Type: The transaction being performed may not be applicable to the customer or may require specific customer data that is not provided.
  
  Solutions:
  
  Select a Customer: Ensure that you have selected a customer in the relevant field before proceeding with the transaction. Check if the customer is available in the dropdown list.
  Check Configuration: Review the configuration settings in the SAP system to ensure that customer data is correctly set up and accessible.
  User Permissions: Verify that the user has the necessary authorizations to access customer data. If not, contact your SAP security administrator to adjust permissions.
  Data Entry Review: Double-check the data entered in the transaction to ensure that all required fields are filled out correctly.
  Transaction Type Validation: Ensure that the transaction you are trying to perform is appropriate for the selected customer. If necessary, consult the documentation or your SAP support team for guidance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with the relevant transaction codes (e.g., FB01, F-28, etc.) where this error might occur.
  User Training: Ensure that users are trained on how to properly select customers and understand the implications of customer-related transactions.
  Support: If the issue persists after trying the above solutions, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  By following these steps, you should be able to resolve the FSSC_GENERIC002 error and continue with your SAP transactions.