How To Fix FSSC_E2E011 - No service request open; cannot receive information from service request

FSSC_E2E011 - Overview

• Message type: E = Error

• Message class: FSSC_E2E - Message class for FSSC End To End

• Message number: 011

• Message text: No service request open; cannot receive information from service request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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FSSC_E2E011 - Details

• The SAP error message FSSC_E2E011 indicates that there is no open service request available for the operation you are trying to perform. This error typically occurs in the context of SAP's Financial Supply Chain Management (FSCM) or related modules where service requests are used to manage and track customer inquiries or issues.
  
  Cause:
  
  No Open Service Request: The primary cause of this error is that there are no active or open service requests in the system for the specific customer or transaction you are trying to access.
  Incorrect Configuration: There may be configuration issues in the system that prevent the creation or tracking of service requests.
  User Permissions: The user may not have the necessary permissions to view or create service requests.
  Data Entry Errors: There could be errors in the data entry process that lead to the system not recognizing any open service requests.
  
  
  Solution:
  
  
  Check for Open Service Requests: 
  
  Navigate to the service request management