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Message type: E = Error
Message class: FSSC_E2E - Message class for FSSC End To End
Message number: 006
Message text: Error while linking service request to external object; contact admin.
The transaction that you launched has created an object. However, an
error in the backend configuration prevents the system from inserting a
link to that object in the service request.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Contact your system administrator.
No object link type is defined for transaction code &V1& and variant
&V2&. To fix this problem, define an object link type in the
<LS>Configure Integration to Backend Transactions</> Customizing
activity.
Error message extract from SAP system. Copyright SAP SE.
FSSC_E2E006
- Error while linking service request to external object; contact admin. ?The SAP error message FSSC_E2E006 indicates that there was an issue while attempting to link a service request to an external object. This error typically arises in the context of SAP's service management or customer service modules, where integration with external systems or objects is required.
Possible Causes:
- Configuration Issues: There may be misconfigurations in the system settings related to service requests or external object integration.
- Authorization Problems: The user attempting to link the service request may not have the necessary permissions to perform this action.
- Data Integrity Issues: The external object or service request may not exist, or there may be inconsistencies in the data being referenced.
- System Errors: There could be underlying system errors or bugs that are causing the linking process to fail.
- Network Issues: If the external object is located in a different system, network connectivity issues could prevent successful linking.
Solutions:
- Check Configuration: Review the configuration settings for service requests and external object integration. Ensure that all necessary parameters are correctly set.
- Verify User Permissions: Ensure that the user has the appropriate roles and authorizations to link service requests to external objects.
- Validate Data: Check the existence and integrity of both the service request and the external object. Ensure that they are correctly defined in the system.
- Review Logs: Look at the system logs for any additional error messages or warnings that could provide more context about the failure.
- Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for any known issues or patches.
- Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and any relevant details.
Related Information:
By following these steps, you should be able to diagnose and potentially resolve the error message FSSC_E2E006.
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