How To Fix FSL_ERROR_CONFLICT020 - Error converting from XML: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FSL_ERROR_CONFLICT - Central Messages for Error and Conflict Handling

• Message number: 020

• Message text: Error converting from XML: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSL_ERROR_CONFLICT020 - Error converting from XML: &1 ?

  The SAP error message FSL_ERROR_CONFLICT020 typically indicates an issue with XML data conversion during a process in the SAP system, often related to the Field Service Management (FSM) module. The error message suggests that there is a conflict or inconsistency in the XML data being processed.
  Cause:
  
  XML Structure Issues: The XML data being sent or received may not conform to the expected structure or schema. This could be due to missing elements, incorrect data types, or invalid characters.
  Data Conflicts: There may be conflicting data entries, such as duplicate keys or references that cannot be resolved.
  Mapping Issues: If there are mappings defined between the XML data and the SAP data model, any discrepancies can lead to conversion errors.
  Version Mismatch: If the XML data is generated by a different version of the application or service, it may not be compatible with the current system.
  
  Solution:
  
  Validate XML Structure: Use an XML validator to check the structure of the XML data. Ensure that it adheres to the expected schema.
  Check for Conflicts: Review the data being processed for any duplicates or inconsistencies. Ensure that all required fields are populated correctly.
  Review Mappings: If there are mappings defined, verify that they are correct and up to date. Make sure that the data types and formats match what is expected by the SAP system.
  Debugging: Enable debugging or logging in the SAP system to capture more detailed error messages. This can help identify the specific part of the XML that is causing the issue.
  Consult Documentation: Refer to the SAP documentation for the specific module you are working with to understand the expected XML format and any known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a bug or a deeper system issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates their knowledge base with solutions to common problems.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  System Logs: Review system logs (transaction SLG1) for additional context around the error, which may provide insights into what went wrong during the XML conversion process.
  
  By following these steps, you should be able to identify and resolve the issue causing the FSL_ERROR_CONFLICT020 error in your SAP system.