How To Fix FSL_APPL023 - You have not configured the RFC destination for CRM system; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: FSL_APPL - Messages for FSL Agency Business Application

• Message number: 023

• Message text: You have not configured the RFC destination for CRM system; see long text

What causes this issue?

You have not configured the RFC destination for the connected CRM
system.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Call transaction SE16.
Enter the table <LB>CRMRFCPAR</> in the input field.
Create an entry for the user CRM: <LS>CONSUMER</> = <LB>CRM</>
In the <LS>RFCDEST </>field, enter the RFC destination for the connected
CRM system.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FSL_APPL023 - You have not configured the RFC destination for CRM system; see long text ?

  The SAP error message FSL_APPL023 indicates that there is an issue with the configuration of the RFC (Remote Function Call) destination for the CRM (Customer Relationship Management) system. This error typically arises when the system is trying to communicate with the CRM system but cannot find the necessary configuration to establish the connection.
  
  Cause:
  The primary cause of this error is that the RFC destination required for communication between the SAP system (like ERP or S/4HANA) and the CRM system has not been set up or is incorrectly configured. This can happen due to:
  
  Missing RFC Destination: The RFC destination for the CRM system has not been created in the SAP system.
  Incorrect Configuration: The existing RFC destination may be incorrectly configured (e.g., wrong connection parameters, incorrect user credentials).
  Authorization Issues: The user credentials used in the RFC destination may not have the necessary authorizations to access the CRM system.
  
  
  Solution:
  To resolve the error, follow these