How To Fix FSL_APPL011 - Payment reference &1 with ID object &2 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: FSL_APPL - Messages for FSL Agency Business Application

• Message number: 011

• Message text: Payment reference &1 with ID object &2 is invalid

What causes this issue?

The payment reference ID &SYST-MSGV1& (service order) with the ID object
#Customer# &SYST-MSGV2& is not valid.

How to fix this error?

Enter a valid payment reference (service order number) and, optionally,
a customer identification object.
If you do not want the system to perform an external check, you must dea
ctivate the <ZK>Check Payment Reference Externally</> indicator in
Customizing for Full Service Leasing (Agency Business ->
<DS:SIMG.FSL_REG_ARTEN>Define Payment Types</>).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FSL_APPL011 - Payment reference &1 with ID object &2 is invalid ?

  The SAP error message FSL_APPL011 indicates that there is an issue with a payment reference in the system. Specifically, the message states that the payment reference (identified by &1) associated with the ID object (identified by &2) is invalid. This error typically arises in the context of financial transactions, such as payments or invoices, where the system is unable to recognize or validate the provided payment reference.
  Causes:
  
  Incorrect Payment Reference: The payment reference number entered may be incorrect or does not exist in the system.
  Data Entry Errors: There may be typographical errors in the payment reference or ID object.
  Missing Data: The payment reference may not have been created or linked properly in the system.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the payment processing requirements.
  Expired or Inactive References: The payment reference may have expired or been marked as inactive.
  
  Solutions:
  
  Verify Payment Reference: Check the payment reference number for accuracy. Ensure that it is entered correctly and corresponds to an existing record in the system.
  Check ID Object: Ensure that the ID object associated with the payment reference is valid and active.
  Consult Documentation: Review any relevant documentation or guidelines for the specific payment process you are working with to ensure compliance with required formats and procedures.
  System Configuration: If you suspect a configuration issue, consult with your SAP administrator or technical team to review the settings related to payment processing.
  Create or Update Reference: If the payment reference does not exist, you may need to create it or update the existing reference to ensure it is valid.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as FB60 (Enter Incoming Invoice), F-28 (Post Incoming Payments), or FBL1N (Vendor Line Item Display).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Permissions: Ensure that the user has the necessary permissions to access and modify payment references in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.