How To Fix FSH_POGT_WB_MSG020 - Group data for document &1 is locked by user &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: FSH_POGT_WB_MSG - FSH_POGT_WB_MSG

• Message number: 020

• Message text: Group data for document &1 is locked by user &2.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSH_POGT_WB_MSG020 - Group data for document &1 is locked by user &2. ?

  The SAP error message FSH_POGT_WB_MSG020 indicates that a group of data for a specific document is currently locked by another user. This typically occurs in scenarios where multiple users are trying to access or modify the same document simultaneously, leading to a conflict.
  Cause:
  
  Concurrent Access: Another user is currently editing or has locked the document you are trying to access.
  Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected termination.
  System Configuration: Certain configurations in the SAP system may lead to more frequent locking scenarios, especially in high-traffic environments.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their work and release the lock. You can periodically check if the lock has been released.
  Identify the Locking User: Use transaction code SM12 to view the list of locks in the system. You can identify the user who has locked the document and, if necessary, contact them to discuss the situation.
  Release the Lock: If you have the necessary authorizations, you can manually release the lock from transaction SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still working on the document.
  Check for Background Jobs: Sometimes, background jobs may hold locks. Check if any background processes are running that might be causing the lock.
  Review System Configuration: If locking issues are frequent, consider reviewing the system configuration and user access patterns to optimize document handling.
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM12: To view and manage locks.
  SM21: To check system logs for any related issues.
  SU01: To check user authorizations and roles.
  
  
  
  Documentation: Refer to SAP Help documentation for more details on locking mechanisms and best practices for managing concurrent access.
  
  
  User Training: Ensure that users are trained on how to properly handle documents and understand the implications of locking in SAP.
  
  
  If the issue persists or if you encounter frequent locking problems, it may be beneficial to consult with your SAP Basis team or SAP support for further investigation and resolution.