How To Fix FSH_OS009 - Cannot unlock strategy &1; assigned to customer

SAP Error Message - Details

• Message type: E = Error

• Message class: FSH_OS - Messages for Order Scheduling

• Message number: 009

• Message text: Cannot unlock strategy &1; assigned to customer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSH_OS009 - Cannot unlock strategy &1; assigned to customer ?

  The SAP error message FSH_OS009 indicates that a strategy cannot be unlocked because it is assigned to a customer. This typically occurs in the context of SAP Fashion Management or similar modules where strategies are used for managing customer-specific pricing, promotions, or other business rules.
  Cause:
  The error arises when you attempt to unlock a strategy that is currently linked to a customer. This linkage prevents the strategy from being modified or deleted to ensure data integrity and consistency in customer-related processes.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Customer Assignments:
  
  Identify which customer(s) the strategy is assigned to. You can do this by navigating to the relevant transaction or report that shows the strategy assignments.
  
  
  
  Remove Customer Assignment:
  
  If you need to unlock the strategy, you must first remove the assignment of the strategy from the customer. This can typically be done in the customer master data or strategy management area of SAP.
  Navigate to the customer record and look for the section where strategies are assigned. Remove the association with the strategy you wish to unlock.
  
  
  
  Unlock the Strategy:
  
  Once the strategy is no longer assigned to any customer, you can proceed to unlock it. This is usually done through the strategy management transaction or screen.
  
  
  
  Reassign if Necessary:
  
  If you need to keep the strategy but want to modify it, consider creating a copy of the strategy, making the necessary changes, and then reassigning it to the customer as needed.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FSCM (for strategy management) or VD02 (to change customer master data).
  Authorization: Ensure you have the necessary authorizations to modify customer assignments and unlock strategies.
  Documentation: Refer to SAP documentation or help files for specific instructions related to your version of SAP and the module you are using.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  By following these steps, you should be able to resolve the FSH_OS009 error and manage your strategies effectively.