How To Fix FSH_OS009 - Cannot unlock strategy &1; assigned to customer

FSH_OS009 - Overview

• Message type: E = Error

• Message class: FSH_OS - Messages for Order Scheduling

• Message number: 009

• Message text: Cannot unlock strategy &1; assigned to customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSH_OS009 - Cannot unlock strategy &1; assigned to customer ?

  The SAP error message FSH_OS009 indicates that a strategy cannot be unlocked because it is assigned to a customer. This typically occurs in the context of SAP Fashion Management or similar modules where strategies are used for managing customer-specific pricing, promotions, or other business rules.
  
  Cause:
  The error arises when you attempt to unlock a strategy that is currently linked to a customer. This linkage prevents the strategy from being modified or deleted to ensure data integrity and consistency in customer-related processes.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Customer Assignments:
  
  Identify which customer(s) the strategy is assigned to. You can do this by navigating to the relevant transaction or report that shows the strategy assignments.
  
  
  
  Remove Customer Assignment:
  
  If you need to unlock the strategy, you must first remove the assignment of the strategy from the customer. This can typically be done in the customer master data or strategy management area of SAP.
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