How To Fix FSH_MSG_CL_SEASONS236 - Customer &1 does not exist for the country &2 and region &3

SAP Error Message - Details

• Message type: E = Error

• Message class: FSH_MSG_CL_SEASONS - Season Maintenance Messages Class

• Message number: 236

• Message text: Customer &1 does not exist for the country &2 and region &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSH_MSG_CL_SEASONS236 - Customer &1 does not exist for the country &2 and region &3 ?

  The SAP error message FSH_MSG_CL_SEASONS236 indicates that a customer specified in the system does not exist for a particular country and region combination. This error typically arises in the context of SAP Fashion Management or similar modules where customer data is linked to specific geographical locations.
  Cause:
  
  Customer Master Data Issue: The customer record may not be created or may be incomplete for the specified country and region.
  Incorrect Country/Region Code: The country or region code provided in the transaction may be incorrect or not matching the existing customer data.
  Data Synchronization Issues: If the customer data is maintained in a different system or module, there may be synchronization issues leading to the customer not being recognized in the current context.
  Configuration Issues: There may be configuration settings in the system that restrict the visibility of customers based on country and region.
  
  Solution:
  
  
  Verify Customer Data:
  
  Check if the customer exists in the system by navigating to the customer master data transaction (e.g., XD03 for display).
  Ensure that the customer is created for the correct country and region.
  
  
  
  Create or Update Customer:
  
  If the customer does not exist, create a new customer record with the appropriate country and region.
  If the customer exists but is not linked to the correct country/region, update the customer master data accordingly.
  
  
  
  Check Country/Region Codes:
  
  Verify that the country and region codes used in the transaction are correct and match the codes defined in the customer master data.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the SAP system related to customer data and ensure that there are no restrictions based on country and region.
  
  
  
  Data Synchronization:
  
  If the customer data is managed in another system, ensure that the data is synchronized properly with the SAP system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific notes related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and manage customer data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in customer master data management.