How To Fix FSH_MSG_CL_SC004 - Cannot use character value conversion; enter customer

SAP Error Message - Details

• Message type: E = Error

• Message class: FSH_MSG_CL_SC - Messages for Size Conversion topic

• Message number: 004

• Message text: Cannot use character value conversion; enter customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSH_MSG_CL_SC004 - Cannot use character value conversion; enter customer ?

  The SAP error message FSH_MSG_CL_SC004 ("Cannot use character value conversion; enter customer") typically occurs in the context of SAP's Flexible Search or when dealing with customer-related data. This error indicates that the system is unable to perform a character value conversion because a customer identifier is required but not provided.
  Cause:
  
  Missing Customer Information: The error usually arises when a transaction or operation requires a specific customer ID or customer-related data, but this information is either missing or not correctly specified.
  Incorrect Input Format: The input provided may not match the expected format for customer identifiers, leading to conversion issues.
  Configuration Issues: There may be configuration settings in the SAP system that are not correctly set up to handle customer data.
  
  Solution:
  
  Enter Customer Information: Ensure that you are entering the correct customer ID or customer-related information in the relevant fields. Check if the customer exists in the system.
  Check Input Format: Verify that the customer ID is in the correct format. For example, if the system expects a numeric ID, ensure that you are not entering alphanumeric characters.
  Review Transaction Settings: If you are using a specific transaction or program, review its settings to ensure that it is configured to accept customer data.
  Consult Documentation: Refer to SAP documentation or help resources for the specific transaction or module you are working with to understand the requirements for customer data.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert to investigate further.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in customer data management, such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  User Roles and Permissions: Ensure that your user role has the necessary permissions to access and modify customer data.
  
  By following these steps, you should be able to resolve the error and successfully enter the required customer information in your SAP system.