How To Fix FSH_MAIN126 - Customer number does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: FSH_MAIN - Message Class for Article Master Data

• Message number: 126

• Message text: Customer number does not exist

What causes this issue?

The customer number does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose a valid customer number from the available help.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FSH_MAIN126 - Customer number does not exist ?

  The SAP error message FSH_MAIN126 indicates that the customer number you are trying to use does not exist in the system. This error typically occurs in the context of SAP Fashion Management (FSH) or related modules where customer data is essential for processing transactions.
  Causes:
  
  Incorrect Customer Number: The customer number entered may be incorrect or mistyped.
  Customer Not Created: The customer may not have been created in the system yet.
  Inactive Customer: The customer record may exist but is marked as inactive or blocked.
  Data Synchronization Issues: If your system is integrated with other systems, there may be synchronization issues leading to missing customer data.
  Authorization Issues: The user may not have the necessary permissions to view or access the customer data.
  
  Solutions:
  
  Verify Customer Number: Double-check the customer number for any typos or errors. Ensure that you are using the correct format.
  Check Customer Master Data: Use transaction codes like XD03 (Display Customer) or VD03 (Display Customer - Sales Area) to verify if the customer exists in the system.
  Create Customer: If the customer does not exist, you may need to create a new customer record using transaction codes like XD01 (Create Customer) or VD01 (Create Customer - Sales Area).
  Check Status: If the customer exists but is inactive, you may need to reactivate the customer record or check with your administrator for the appropriate status.
  Review Authorizations: Ensure that you have the necessary authorizations to access customer data. If not, contact your system administrator to grant the required permissions.
  Data Synchronization: If your system is integrated with other systems (like CRM or external databases), ensure that the data is synchronized properly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for customer management, such as XD01, XD02, XD03, VD01, VD02, and VD03.
  User Roles and Authorizations: Review user roles and authorizations in your SAP system to ensure proper access to customer data.
  SAP Notes: Check SAP Notes for any known issues or patches related to customer management in your version of SAP.
  Documentation: Refer to SAP documentation or help files for detailed information on customer master data management.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.