How To Fix FSH_MAIN104 - Maintenance allowed only for segmentation strategy with scope = 1

SAP Error Message - Details

• Message type: E = Error

• Message class: FSH_MAIN - Message Class for Article Master Data

• Message number: 104

• Message text: Maintenance allowed only for segmentation strategy with scope = 1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSH_MAIN104 - Maintenance allowed only for segmentation strategy with scope = 1 ?

  The SAP error message FSH_MAIN104 indicates that maintenance is only allowed for a segmentation strategy with a specific scope. This error typically arises in the context of SAP's Customer Segmentation functionality, particularly when working with segmentation strategies in SAP Marketing Cloud or SAP Customer Experience solutions.
  Cause:
  The error occurs when you attempt to perform maintenance (such as editing or saving) on a segmentation strategy that does not meet the required criteria. Specifically, the segmentation strategy must have a scope of 1 (which usually means it is defined for a specific target group or customer segment). If the segmentation strategy has a different scope, the system will prevent you from making changes.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Segmentation Strategy: 
  
  Go to the segmentation strategy in question and verify its scope. You can do this by navigating to the relevant transaction or application where the segmentation strategy is defined.
  
  
  
  Modify the Scope:
  
  If the segmentation strategy does not have a scope of 1, you may need to create a new segmentation strategy with the correct scope or modify the existing one if possible. Ensure that the new or modified strategy aligns with the requirements of your business process.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation related to segmentation strategies to understand the implications of different scopes and how they affect maintenance operations.
  
  
  
  Seek Help from SAP Support:
  
  If you are unable to resolve the issue on your own, consider reaching out to SAP support for assistance. They can provide guidance based on your specific system configuration and requirements.
  
  
  
  Related Information:
  
  Segmentation Strategy: In SAP, segmentation strategies are used to define how customers or prospects are grouped based on certain criteria. The scope of a segmentation strategy determines the level of detail and the audience it targets.
  SAP Marketing Cloud: This is a solution that allows businesses to manage customer engagement and marketing activities, including segmentation.
  Error Handling: Familiarize yourself with common error messages in SAP and how to troubleshoot them. This can help you quickly identify and resolve similar issues in the future.
  
  By following these steps, you should be able to address the FSH_MAIN104 error and continue with your segmentation strategy maintenance.