How To Fix FSCM_MSG005 - Error during upload: case record cannot include file attachment

SAP Error Message - Details

• Message type: E = Error

• Message class: FSCM_MSG - FSCM: Messages for Mapping

• Message number: 005

• Message text: Error during upload: case record cannot include file attachment

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSCM_MSG005 - Error during upload: case record cannot include file attachment ?

  The SAP error message FSCM_MSG005, which states "Error during upload: case record cannot include file attachment," typically occurs in the context of SAP Financial Supply Chain Management (FSCM) when attempting to upload a case record that includes a file attachment. This error can arise due to several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  File Attachment Restrictions: The system may have restrictions on the types or sizes of files that can be attached to case records. If the file exceeds the allowed size or is of an unsupported format, the upload will fail.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that prevent file attachments from being included in case records. This could be due to specific settings in the FSCM module or related components.
  
  
  Authorization Issues: The user attempting to upload the case record may not have the necessary authorizations to attach files. This can be due to role-based access controls in the SAP system.
  
  
  System Limitations: There may be limitations in the SAP system itself, such as memory issues or system performance problems, that prevent the successful upload of attachments.
  
  
  Technical Errors: There could be underlying technical issues, such as bugs in the software or problems with the database, that are causing the error.
  
  
  Solutions:
  
  
  Check File Size and Format: Ensure that the file you are trying to upload meets the size and format requirements set by the SAP system. If necessary, reduce the file size or convert it to an acceptable format.
  
  
  Review Configuration Settings: Consult with your SAP administrator to review the configuration settings related to file attachments in the FSCM module. Ensure that the system is configured to allow file attachments for case records.
  
  
  Verify User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to upload file attachments. If not, the user may need to be granted additional permissions.
  
  
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates its documentation and may have provided solutions or workarounds for known issues.
  
  
  Test with Different Files: Try uploading a different file to see if the issue persists. This can help determine if the problem is specific to the file being uploaded.
  
  
  Contact SAP Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for FSCM and file attachment functionalities to understand the limitations and requirements.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  System Logs: Check system logs (transaction codes like SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the FSCM_MSG005 error and implement a suitable solution.