How To Fix FSCDINFCO_PM003 - RFC connection to policy system could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: FSCDINFCO_PM - Processing of Information Container - Interface to FS-PM

• Message number: 003

• Message text: RFC connection to policy system could not be found

What causes this issue?

When sending information container data to the policy system, the
logical connection could not be determined.

System Response

The system cannot execute the transaction.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Maintain the logical connection to the policy system in maintenance view
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Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FSCDINFCO_PM003 - RFC connection to policy system could not be found ?

  The SAP error message FSCDINFCO_PM003 indicates that there is an issue with the RFC (Remote Function Call) connection to the policy system. This error typically arises in the context of SAP Financial Services, particularly in the area of insurance or policy management.
  Cause:
  
  RFC Connection Not Configured: The RFC connection to the policy system may not be set up correctly in the SAP system.
  Network Issues: There could be network connectivity issues preventing the SAP system from reaching the policy system.
  Authorization Issues: The user or system may not have the necessary authorizations to access the policy system.
  System Configuration: The policy system may not be running, or there may be configuration issues on either the SAP side or the policy system side.
  Incorrect Parameters: The parameters used in the RFC connection might be incorrect or outdated.
  
  Solution:
  
  
  Check RFC Connection:
  
  Go to transaction SM59 in the SAP GUI.
  Look for the RFC connection that is supposed to connect to the policy system.
  Test the connection using the "Test Connection" button to see if it is working.
  
  
  
  Configuration:
  
  If the connection does not exist, create a new RFC connection with the correct parameters (target host, system number, client, user, password, etc.).
  Ensure that the connection type is appropriate (e.g., TCP/IP).
  
  
  
  Network Troubleshooting:
  
  Verify that the network settings allow communication between the SAP system and the policy system.
  Check firewall settings and ensure that the necessary ports are open.
  
  
  
  Authorization Check:
  
  Ensure that the user credentials used in the RFC connection have the necessary authorizations to access the policy system.
  
  
  
  System Status:
  
  Check if the policy system is up and running. If it is down, you may need to restart it or contact the system administrator.
  
  
  
  Review Logs:
  
  Check the SAP system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages that might provide more context.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to the specific version of the software you are using, as there may be known issues or patches available.
  
  
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to FSCDINFCO_PM003 for any specific fixes or recommendations provided by SAP.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Administrator: If you are unable to resolve the issue, it may be necessary to involve your system administrator or SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the RFC connection issue related to the FSCDINFCO_PM003 error message.