How To Fix FSC1065 - Number of returns &1 is not supported for returns reason &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FSC1 - FI-CA Extended: Message Class

• Message number: 065

• Message text: Number of returns &1 is not supported for returns reason &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSC1065 - Number of returns &1 is not supported for returns reason &2 ?

  The SAP error message FSC1065, which states "Number of returns &1 is not supported for returns reason &2," typically occurs in the context of handling returns in the SAP system, particularly in the SAP S/4HANA or SAP ERP environment. This error indicates that the number of returns being processed is not valid for the specified return reason.
  Cause:
  
  Invalid Return Quantity: The number of items being returned (denoted by &1) does not match the allowed quantity for the specified return reason (denoted by &2). Each return reason may have specific rules regarding how many items can be returned.
  Configuration Issues: The return reason may not be properly configured in the system, leading to discrepancies in the allowed return quantities.
  Business Rules: There may be business rules or policies in place that restrict the number of items that can be returned for certain reasons.
  
  Solution:
  
  
  Check Return Reason Configuration:
  
  Navigate to the configuration settings for return reasons in your SAP system.
  Verify that the return reason &2 is correctly set up to allow the number of returns specified by &1.
  Adjust the configuration if necessary to allow the desired quantity.
  
  
  
  Adjust Return Quantity:
  
  Review the return quantity you are trying to process. If it exceeds the allowed limit for the specified return reason, reduce the quantity to a permissible level.
  
  
  
  Consult Documentation:
  
  Refer to your organization's documentation or SAP help resources to understand the specific rules associated with the return reason in question.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue through configuration or quantity adjustments, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on return processing.
  Transaction Codes: Familiarize yourself with transaction codes related to returns, such as VA01 (Create Sales Order), VA02 (Change Sales Order), or VL01N (Create Outbound Delivery) to understand the context in which the error occurs.
  Testing: If changes are made to the configuration, conduct thorough testing to ensure that the error does not recur and that the return process functions as expected.
  
  By following these steps, you should be able to identify the cause of the FSC1065 error and implement a solution to resolve it.