How To Fix FSBP_CRM_INBOUND103 - '&1' and '&2' cannot be filled at the same time

SAP Error Message - Details

• Message type: E = Error

• Message class: FSBP_CRM_INBOUND -

• Message number: 103

• Message text: '&1' and '&2' cannot be filled at the same time

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSBP_CRM_INBOUND103 - '&1' and '&2' cannot be filled at the same time ?

  The SAP error message FSBP_CRM_INBOUND103 indicates that there is a conflict in the data being processed, specifically that two fields (represented by '&1' and '&2') cannot be filled at the same time. This typically occurs in the context of inbound processing in SAP, particularly when dealing with CRM (Customer Relationship Management) data.
  Cause:
  The error arises when the system detects that two mutually exclusive fields are being populated simultaneously in a data transaction. This can happen in various scenarios, such as:
  
  Data Mapping Issues: When data is being transferred from an external system to SAP, the mapping of fields may not be correctly defined, leading to both fields being populated.
  Incorrect Configuration: The configuration settings in the CRM system may not align with the expected data structure, causing conflicts.
  User Input Errors: If users are manually entering data, they may inadvertently fill both fields that are meant to be exclusive.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify the Fields: Check the specific fields indicated by the error message (replace '&1' and '&2' with the actual field names). This will help you understand which fields are conflicting.
  
  
  Review Data Mapping: If the error occurs during data import, review the mapping configuration to ensure that the fields are not being populated simultaneously. Adjust the mapping as necessary.
  
  
  Check Configuration Settings: Review the configuration settings in the CRM system to ensure that the fields are set up correctly and that there are no conflicting rules.
  
  
  Validate User Input: If the error is due to manual data entry, provide guidance or validation rules to users to prevent them from filling both fields.
  
  
  Debugging: If you have access to debugging tools, you can trace the inbound process to see where the conflict arises and make necessary adjustments.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific transaction or process you are working with for additional insights.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in the process (e.g., CRM order management, data import transactions).
  Community Forums: Engage with SAP community forums or user groups for shared experiences and solutions from other users who may have encountered the same error.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to prevent it from occurring in the future.