How To Fix FSBP_CRM_INBOUND081 - Either search by alias or by search text fields

SAP Error Message - Details

• Message type: E = Error

• Message class: FSBP_CRM_INBOUND -

• Message number: 081

• Message text: Either search by alias or by search text fields

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSBP_CRM_INBOUND081 - Either search by alias or by search text fields ?

  The SAP error message FSBP_CRM_INBOUND081 typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the inbound processing of data, particularly when searching for business partners or related entities. The message indicates that the system requires a search to be conducted either by an alias or by search text fields, but neither has been provided or is valid.
  Cause:
  
  Missing Search Criteria: The error usually arises when the inbound data does not include the necessary search criteria (alias or search text) required for the system to identify the business partner.
  Invalid Data: The data provided may not match any existing records in the system, leading to the inability to find the required business partner.
  Configuration Issues: There may be configuration settings in the CRM system that are not set up correctly, affecting how searches are performed.
  
  Solution:
  
  Provide Valid Search Criteria: Ensure that the inbound data includes either a valid alias or search text fields. This could involve checking the data being sent to the CRM system to ensure it contains the necessary identifiers.
  Check Data Validity: Verify that the data being sent matches existing records in the system. This may involve checking the business partner master data to ensure that the alias or search text is correct.
  Review Configuration: If the issue persists, review the configuration settings related to business partner search in the CRM system. Ensure that the search settings are correctly defined to allow for the expected search criteria.
  Debugging: If you have access to the system, you may want to enable debugging or logging to capture more detailed information about the error and the data being processed.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the SAP documentation for CRM inbound processing to understand the expected data formats and requirements for business partner searches.
  Community Forums: Consider reaching out to SAP community forums or support channels for additional insights or similar experiences from other users.
  
  If the problem continues after trying these solutions, it may be beneficial to engage with SAP support for more in-depth troubleshooting.