How To Fix FSBP_CRM_INBOUND077 - Either set the "Unlimited" checkbox to true or fill the Max. Hits field

SAP Error Message - Details

• Message type: E = Error

• Message class: FSBP_CRM_INBOUND -

• Message number: 077

• Message text: Either set the "Unlimited" checkbox to true or fill the Max. Hits field

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSBP_CRM_INBOUND077 - Either set the "Unlimited" checkbox to true or fill the Max. Hits field ?

  The SAP error message FSBP_CRM_INBOUND077 typically occurs in the context of configuring inbound processing for CRM (Customer Relationship Management) systems, particularly when dealing with the settings for inbound service requests or similar functionalities. This error indicates that there is a configuration issue related to the handling of maximum hits or limits for inbound processing.
  Cause:
  The error message suggests that there is a requirement to either:
  
  Set the "Unlimited" checkbox to true, which allows for an unlimited number of hits or records to be processed.
  Fill in the "Max. Hits" field with a specific number, which defines the maximum number of records that can be processed in a single operation.
  
  If neither of these conditions is met, the system cannot proceed with the operation, leading to the error message.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Access the Configuration Settings:
  
  Navigate to the relevant configuration area in your SAP system where the inbound processing settings are defined. This is typically found in the CRM module under the relevant service or inbound processing settings.
  
  
  
  Set the "Unlimited" Checkbox:
  
  Look for the option labeled "Unlimited" and set it to true if you want to allow unlimited hits. This is useful if you expect a large volume of inbound requests and do not want to impose a limit.
  
  
  
  Fill in the "Max. Hits" Field:
  
  If you prefer to set a limit, enter a specific number in the "Max. Hits" field. This number should reflect the maximum number of records you want to allow for processing in a single operation.
  
  
  
  Save the Configuration:
  
  After making the necessary changes, ensure you save the configuration settings.
  
  
  
  Test the Changes:
  
  After saving, perform a test to ensure that the error no longer occurs and that the inbound processing works as expected.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or specific documentation related to your version of SAP CRM for detailed instructions on configuring inbound processing.
  Transaction Codes: You may need to use specific transaction codes (like SPRO) to access the configuration settings.
  Support: If the issue persists after making the changes, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By following these steps, you should be able to resolve the error message FSBP_CRM_INBOUND077 and ensure that your inbound processing is configured correctly.