How To Fix FSBP_CRM_INBOUND028 - No relationships found for selection criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: FSBP_CRM_INBOUND -

• Message number: 028

• Message text: No relationships found for selection criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FSBP_CRM_INBOUND028 - No relationships found for selection criteria ?

  The SAP error message FSBP_CRM_INBOUND028: No relationships found for selection criteria typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to find any relationships that match the specified selection criteria during an inbound processing operation. This can happen in various scenarios, such as data imports, integration with other systems, or during the execution of specific transactions.
  Causes:
  
  Incorrect Selection Criteria: The criteria used to filter relationships may be too restrictive or incorrect, leading to no matches being found.
  Data Inconsistency: The data in the CRM system may not be consistent or complete, meaning that the expected relationships do not exist.
  Missing Data: The relevant data (e.g., business partners, products, etc.) may not have been created or may have been deleted.
  Configuration Issues: There may be configuration settings in the CRM system that affect how relationships are defined or retrieved.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to view certain relationships.
  
  Solutions:
  
  Review Selection Criteria: Check the selection criteria used in the transaction or process. Ensure that they are correct and not overly restrictive.
  Data Verification: Verify that the necessary data exists in the system. Check if the relevant business partners or objects have been created and are active.
  Check Relationships: Use transaction codes like BP (Business Partner) to check if the expected relationships exist for the business partners involved.
  Configuration Review: Review the configuration settings related to relationships in the CRM system. Ensure that they are set up correctly.
  Authorization Check: Ensure that the user has the necessary authorizations to access the data being queried. This may involve checking roles and permissions in the system.
  Debugging: If you have access to technical resources, consider debugging the inbound process to identify where the failure occurs.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to CRM data integration and relationship management for best practices and guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.