How To Fix FSBP_CRM_INBOUND007 - Intervals are not supported for roles

SAP Error Message - Details

• Message type: E = Error

• Message class: FSBP_CRM_INBOUND -

• Message number: 007

• Message text: Intervals are not supported for roles

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSBP_CRM_INBOUND007 - Intervals are not supported for roles ?

  The SAP error message FSBP_CRM_INBOUND007 indicates that there is an issue with the role assignment in the context of CRM (Customer Relationship Management) data processing. Specifically, the error states that "Intervals are not supported for roles," which typically means that the system is encountering a problem with how roles are defined or assigned, particularly when it comes to time intervals.
  Cause:
  
  Role Definition: The role being assigned may have been defined with time intervals, which is not supported in the context of the operation you are trying to perform.
  Data Inconsistency: There may be inconsistencies in the data being sent to the CRM system, such as incorrect role assignments or missing required fields.
  Configuration Issues: The configuration settings for roles in the CRM system may not be set up correctly, leading to this error when processing inbound data.
  
  Solution:
  
  
  Check Role Configuration:
  
  Review the configuration of the roles in the CRM system. Ensure that roles are defined without time intervals if the operation does not support them.
  Navigate to the relevant customizing settings in SAP (e.g., SPRO) and check the role definitions.
  
  
  
  Data Validation:
  
  Validate the data being sent to the CRM system. Ensure that the roles being assigned do not include any time intervals.
  If you are using an interface (like middleware), check the mapping and transformation rules to ensure they align with the CRM's expectations.
  
  
  
  Error Handling:
  
  Implement error handling in your data processing logic to catch and log such errors for easier troubleshooting in the future.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of your CRM system for any known issues or additional configuration steps that may be required.
  
  
  
  Testing:
  
  After making changes, conduct thorough testing to ensure that the error does not reoccur and that the role assignments are processed correctly.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.