How To Fix FSBP_CC_RULES005 - Payment card &1 &2 already exists with different data

SAP Error Message - Details

• Message type: E = Error

• Message class: FSBP_CC_RULES - Messages from Set of Rules (Rule BAdIs): Data Cleansing

• Message number: 005

• Message text: Payment card &1 &2 already exists with different data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSBP_CC_RULES005 - Payment card &1 &2 already exists with different data ?

  The SAP error message FSBP_CC_RULES005 indicates that there is an attempt to create or modify a payment card record in the system, but a record with the same card number already exists with different data. This typically occurs in the context of managing customer payment cards in SAP Financial Services or SAP Customer Relationship Management (CRM).
  Cause:
  
  Duplicate Card Entry: The error arises when you try to enter a payment card that already exists in the system but has different attributes (e.g., expiration date, card type, etc.).
  Data Inconsistency: There may be inconsistencies in the data being entered, such as different card types or statuses associated with the same card number.
  System Configuration: The system may be configured to prevent duplicate entries for payment cards, leading to this error when a conflict is detected.
  
  Solution:
  
  Check Existing Records: Before creating or modifying a payment card, check the existing records in the system to see if the card number already exists. You can do this by searching for the card number in the relevant transaction or report.
  Review Card Details: If the card number exists, review the details of the existing record to determine if the new data you are trying to enter is indeed different. If it is, you may need to decide whether to update the existing record or create a new one with a different card number.
  Data Correction: If you find that the existing record is incorrect or outdated, you may need to correct the existing entry instead of creating a new one.
  Consult Documentation: Refer to SAP documentation or your organization's guidelines on managing payment cards to ensure compliance with data entry standards.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing payment cards, such as FSBP (Financial Services) or CRM transactions if applicable.
  SAP Notes: Check SAP Notes for any known issues or patches related to payment card management that might address this error.
  User Roles and Permissions: Ensure that you have the appropriate permissions to create or modify payment card records in the system.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.