How To Fix FSBP_CC063 - Data cleansing case &1 is currently locked by &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FSBP_CC - Message Class for Business Partner Data Cleansing Case Core

• Message number: 063

• Message text: Data cleansing case &1 is currently locked by &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSBP_CC063 - Data cleansing case &1 is currently locked by &2 ?

  The SAP error message FSBP_CC063 indicates that a data cleansing case is currently locked by another user or process. This typically occurs in the context of SAP Master Data Governance (MDG) or similar applications where data cleansing and management processes are being executed.
  Cause:
  
  Concurrent Access: The most common cause of this error is that another user is currently working on the same data cleansing case. SAP locks the case to prevent simultaneous modifications that could lead to data inconsistencies.
  Unfinished Processes: A previous session or process may not have been completed properly, leaving the case in a locked state.
  System Issues: Occasionally, system errors or crashes can lead to cases being left in a locked state.
  
  Solution:
  
  Wait and Retry: If another user is working on the case, the simplest solution is to wait until they have completed their work and released the lock. You can then retry accessing the case.
  Check Lock Entries: Use transaction code SM12 to check for lock entries. You can see which user or process is holding the lock. If you have the necessary authorizations, you can delete the lock entry, but this should be done with caution to avoid data inconsistencies.
  Contact the User: If you identify the user who has the lock, you can reach out to them to see if they can release the case.
  System Administrator: If the case remains locked and you cannot identify the user or if it appears to be a system issue, contact your SAP system administrator for assistance. They may need to investigate further or perform a system check.
  Review Process: Ensure that your processes for data cleansing are well-defined and that users are aware of how to properly complete and release cases to minimize locking issues in the future.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage lock entries) and SE11 (to check data dictionary objects).
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to access and modify data cleansing cases.
  Documentation: Refer to SAP documentation or help resources for best practices in managing data cleansing processes and handling locks.
  
  By following these steps, you should be able to resolve the issue related to the FSBP_CC063 error message effectively.