How To Fix FSBP_CC016 - Completed data cleansing case not permitted without duplicate

SAP Error Message - Details

• Message type: E = Error

• Message class: FSBP_CC - Message Class for Business Partner Data Cleansing Case Core

• Message number: 016

• Message text: Completed data cleansing case not permitted without duplicate

What causes this issue?

After you have reset part of a data cleansing case, there must be at
least one duplicate and only one target business partner remaining in
the data cleansing case.
Otherwise, you need to reset the entire data cleansing case.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FSBP_CC016 - Completed data cleansing case not permitted without duplicate ?

  The SAP error message FSBP_CC016 indicates that a completed data cleansing case cannot be processed without a duplicate. This error typically arises in the context of SAP Master Data Governance (MDG) or SAP Customer Data Cloud (CDC) when there are issues related to data cleansing and duplicate management.
  Cause:
  
  Data Cleansing Case Status: The error suggests that the data cleansing case you are trying to complete has already been marked as completed, but there are still duplicates that need to be addressed.
  Duplicate Records: The system has identified that there are duplicate records in the data set that have not been resolved, which prevents the completion of the data cleansing process.
  Configuration Issues: There may be configuration settings in the data governance or duplicate management settings that are not aligned with the expected behavior.
  
  Solution:
  
  Review Duplicates: Check the data cleansing case for any identified duplicates. You may need to go through the duplicates and either merge them or resolve the discrepancies before you can complete the case.
  Reopen the Case: If the case is marked as completed, you may need to reopen it to address the duplicates. This can usually be done through the data governance workbench or the relevant transaction code.
  Adjust Configuration: If the issue persists, review the configuration settings related to data cleansing and duplicate management. Ensure that the rules for identifying duplicates are correctly set up.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling duplicates in your version of SAP MDG or CDC.
  Seek Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to data cleansing and duplicate management, such as MDG_COCKPIT or MDG_DQ.
  Training and Documentation: Ensure that users involved in data governance are trained on the processes for handling duplicates and data cleansing cases.
  
  By following these steps, you should be able to address the FSBP_CC016 error and successfully complete your data cleansing case.