How To Fix FS867 - External tax interface: RC = &

SAP Error Message - Details

• Message type: E = Error

• Message class: FS - Messages from Tax Routines / Prenumbered Checks

• Message number: 867

• Message text: External tax interface: RC = &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FS867 - External tax interface: RC = & ?

  The SAP error message FS867, which states "External tax interface: RC = &", typically occurs when there is an issue with the communication between SAP and an external tax calculation service. The "RC" in the message refers to the return code from the external tax interface, which indicates the success or failure of the tax calculation request.
  Causes:
  
  Configuration Issues: The external tax interface may not be configured correctly in SAP. This includes incorrect settings in the tax calculation configuration or missing parameters.
  Network Issues: There may be connectivity problems between the SAP system and the external tax service, such as firewall settings or network outages.
  Service Availability: The external tax service may be down or experiencing issues, leading to an inability to process requests.
  Data Issues: The data being sent to the external tax service may be incomplete or incorrect, causing the service to return an error.
  Return Code Interpretation: The return code itself may indicate a specific error from the external service, which needs to be interpreted based on the service's documentation.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the external tax interface in SAP. Ensure that all necessary parameters are correctly set up.
  Test Connectivity: Verify that the SAP system can communicate with the external tax service. This can be done by testing the network connection and checking for any firewall rules that may be blocking access.
  Service Status: Check the status of the external tax service to ensure it is operational. If the service is down, you may need to wait until it is restored.
  Review Logs: Look at the application logs in SAP and any logs provided by the external tax service to identify any specific errors or issues.
  Data Validation: Ensure that the data being sent to the external tax service is complete and correctly formatted. Validate the input data against the requirements of the external service.
  Consult Documentation: Refer to the documentation of the external tax service to understand the meaning of the return code and any specific actions that may be required based on that code.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the FS867 error. SAP frequently updates its knowledge base with solutions for common problems.
  External Tax Service Documentation: Review the documentation for the external tax service you are using to understand the expected input and output, as well as the meaning of various return codes.
  Support: If the issue persists, consider reaching out to SAP support or the support team for the external tax service for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the FS867 error in your SAP system.