How To Fix FRE331 - Sending Product - Communication Failure: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FRE - F&R CON R/3 - Messages

• Message number: 331

• Message text: Sending Product - Communication Failure: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FRE331 - Sending Product - Communication Failure: &1 ?

  The SAP error message FRE331, which indicates a "Sending Product - Communication Failure: &1," typically occurs in the context of SAP's Flexible Real Estate Management (FRE) module or related functionalities. This error suggests that there is a communication issue when trying to send product information, possibly to an external system or service.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the external system.
  Configuration Errors: Incorrect configuration settings in the communication parameters (e.g., RFC destinations, HTTP connections).
  Service Unavailability: The external service or system you are trying to communicate with may be down or not reachable.
  Authorization Issues: The user or system may not have the necessary permissions to perform the communication.
  Data Format Issues: The data being sent may not be in the expected format, leading to a failure in communication.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the external system is stable and operational. You can use tools like ping or traceroute to diagnose connectivity issues.
  Review Configuration Settings: Verify the configuration of the communication parameters in SAP. Check the RFC destinations (transaction code SM59) or any HTTP connections (transaction code SO10 or SICF) to ensure they are correctly set up.
  Monitor External Services: Check the status of the external service or system to ensure it is up and running. If it is down, you may need to wait until it is restored.
  Check Authorizations: Ensure that the user or system has the necessary authorizations to perform the communication. You may need to review user roles and permissions.
  Validate Data Formats: Ensure that the data being sent adheres to the expected format and structure required by the receiving system. You may need to debug or log the data being sent to identify any discrepancies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM59 for RFC destinations, SICF for HTTP services, and SLG1 for application logs to gather more information about the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Review system logs and traces (e.g., using transaction ST22 for dumps, SM21 for system logs, or SLG1 for application logs) to gather more context about the error.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.