How To Fix FQM086 - Sales document &1 is currently being processed by &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FQM - Financial Quantity Management Message Class

• Message number: 086

• Message text: Sales document &1 is currently being processed by &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FQM086 - Sales document &1 is currently being processed by &2 ?

  The SAP error message FQM086 indicates that a sales document (such as a sales order or quotation) is currently being processed by another user or session. This typically occurs in scenarios where multiple users are trying to access or modify the same document simultaneously, leading to a lock situation.
  Cause:
  
  Document Locking: SAP uses a locking mechanism to prevent data inconsistencies. When a user opens a sales document for editing, it gets locked for that user. If another user tries to access the same document, they will encounter this error.
  Long Processing Time: If a user is taking a long time to process the document, it may remain locked for an extended period.
  Background Jobs: Sometimes, background jobs or processes may also lock the document, preventing other users from accessing it.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish processing the document. After a while, you can try accessing the document again.
  Check Lock Entries: You can check the lock entries in SAP using transaction code SM12. This will show you which user is currently holding the lock on the document. If necessary, you can contact that user to see if they can release the lock.
  Release Locks: If you have the necessary authorizations, you can manually release the lock from transaction SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still processing the document.
  Review Background Jobs: If a background job is causing the lock, you may need to wait for it to complete or check with your system administrator to see if it can be terminated safely.
  User Training: Ensure that users are trained on how to properly close documents and avoid leaving them open for extended periods.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related issues.
  SM37: To monitor background jobs that may be affecting document access.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to document locking in your specific version of SAP.
  User Authorizations: Ensure that users have the appropriate authorizations to access and modify sales documents to minimize conflicts.
  
  If the issue persists or if you encounter it frequently, it may be worth investigating the overall process and user behavior to identify any underlying issues that could be causing excessive locking of documents.