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Message type: E = Error
Message class: FQ - Payment Requests and Payment Program
Message number: 791
Message text: Total request amount is smaller than the amount & & in the reference doc
The total amount of the checked request in local currency is smaller
than the total amount &V1& &V2& of the document, which the request
refers to.
Saving the request in the "completed" status is not possible.
You can save the document without transfering it into the "completed"
status.
Alteratively the amount can be checked and in given cases increased.
Error message extract from SAP system. Copyright SAP SE.
FQ791
- Total request amount is smaller than the amount & & in the reference doc ?The SAP error message FQ791 indicates that there is a discrepancy between the total request amount and the amount specified in a reference document. This typically occurs in the context of financial transactions, such as when processing invoices, payments, or other financial documents.
Cause:
- Mismatched Amounts: The total amount being processed (e.g., in a payment request) is less than the amount referenced in another document (e.g., an invoice or a previous payment).
- Partial Payments: If a payment is being made that is less than the total due amount, this error may occur if the system expects the full amount to be settled.
- Data Entry Errors: Incorrect data entry in the transaction or reference document can lead to mismatched amounts.
- Document Status: The status of the reference document may not allow for partial payments or may require specific conditions to be met.
Solution:
- Verify Amounts: Check the amounts in both the request and the reference document. Ensure that the total request amount matches or exceeds the amount in the reference document.
- Adjust Payment Amount: If the intention is to make a partial payment, ensure that the system settings allow for this and that the reference document supports partial payments.
- Review Document Status: Ensure that the reference document is in a status that allows for the transaction you are trying to perform.
- Correct Data Entry: If there was an error in entering the amounts, correct the entries and try processing the transaction again.
- Consult Documentation: Review SAP documentation or consult with your SAP support team for specific configurations or settings that may affect payment processing.
Related Information:
If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further troubleshooting.
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