How To Fix FQ719 - No processors determined in role resolution

SAP Error Message - Details

• Message type: E = Error

• Message class: FQ - Payment Requests and Payment Program

• Message number: 719

• Message text: No processors determined in role resolution

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FQ719 - No processors determined in role resolution ?

  The SAP error message FQ719: No processors determined in role resolution typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system was unable to find any processors (such as charging or invoicing processors) that are assigned to the relevant roles for the transaction or process being executed.
  Causes:
  
  
  Missing Role Assignments: The user or the transaction may not have the necessary role assignments in the system. This can happen if the roles have not been properly configured or assigned to the user or the relevant business object.
  
  
  Configuration Issues: There may be issues in the configuration of the charging or invoicing processes, such as missing or incorrect settings in the processor configuration.
  
  
  Data Inconsistencies: There could be inconsistencies in the master data or configuration data that prevent the system from determining the appropriate processors.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the processors or roles required for the transaction.
  
  
  Solutions:
  
  
  Check Role Assignments:
  
  Verify that the user has the necessary roles assigned in the SAP system. This can be done through transaction codes like PFCG (Profile Generator) to check role assignments.
  
  
  
  Review Processor Configuration:
  
  Go to the configuration settings for the relevant module (SAP CC or SAP CI) and ensure that the processors are correctly defined and assigned to the appropriate roles.
  
  
  
  Validate Master Data:
  
  Check the master data related to the charging or invoicing processes to ensure that all necessary data is present and correctly configured.
  
  
  
  Authorization Checks:
  
  Ensure that the user has the required authorizations to execute the transaction and access the necessary roles and processors.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for specific guidance on configuring roles and processors in the context of your SAP environment.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  SAP Help Portal: Utilize the SAP Help Portal for detailed documentation on configuration and troubleshooting for SAP CC and CI.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP Basis or technical support team for further investigation.