How To Fix FPRL214 - Bank key &1 and account &2 missing in vendor/customer master record

SAP Error Message - Details

• Message type: E = Error

• Message class: FPRL - Payment Release List Messages

• Message number: 214

• Message text: Bank key &1 and account &2 missing in vendor/customer master record

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FPRL214 - Bank key &1 and account &2 missing in vendor/customer master record ?

  The SAP error message FPRL214 indicates that there is a missing bank key and account information in the vendor or customer master record. This error typically arises when you are trying to process a payment or perform a transaction that requires bank details, but the necessary information is not available in the master data.
  Cause:
  
  Missing Bank Details: The vendor or customer master record does not have the required bank key and account number filled in.
  Incorrect Configuration: The configuration settings for the payment methods or bank details may not be set up correctly.
  Data Entry Errors: There may have been an oversight during the data entry process, leading to incomplete records.
  
  Solution:
  To resolve the FPRL214 error, you can follow these steps:
  
  
  Check Vendor/Customer Master Record:
  
  Go to the transaction code XK03 (for vendors) or FD03 (for customers).
  Enter the vendor or customer number and check the bank details section.
  Ensure that the bank key and account number are correctly entered.
  
  
  
  Update Bank Details:
  
  If the bank key and account number are missing, you can update them using transaction code XK02 (for vendors) or FD02 (for customers).
  Enter the necessary bank information and save the changes.
  
  
  
  Verify Payment Method Configuration:
  
  Check the payment method configuration in the relevant customizing settings (transaction code OBPM1 for vendors or OBPM2 for customers).
  Ensure that the payment method being used is correctly configured to require bank details.
  
  
  
  Data Consistency Check:
  
  Run a consistency check on the vendor/customer master data to identify any other missing or incorrect information.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for any specific configurations or requirements related to bank details.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XK03: Display Vendor
  XK02: Change Vendor
  FD03: Display Customer
  FD02: Change Customer
  OBPM1: Payment Methods for Vendors
  OBPM2: Payment Methods for Customers
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit vendor/customer master records.
  
  
  By following these steps, you should be able to resolve the FPRL214 error and ensure that the vendor or customer master records are complete with the necessary bank details.